Sterling Bank Ltd.
|Employee Welfare Officer
Lagos, Nigeria, Nigeria
Summary
Manages comprehensive employee welfare operations while spearheading digital workflow and process improvements across the bank, leveraging data analysis for strategic decision-making and efficient program delivery.
Highlights
Led digital transformation of employee welfare operations, initiating and supporting workflow and process improvements across the bank to enhance efficiency.
Spearheaded process improvement initiatives, including automating return-from-leave, bulk leave approvals, and system access control workflows, significantly streamlining HR operations.
Automated key welfare processes, such as enrollment and attendance, across the bank, reducing manual effort and improving data accuracy.
Generated critical operational reports and data visualizations using Microsoft Excel, Canva, and data analysis tools, providing actionable insights for the Human Capital division's data-informed decision-making.
Coordinated successful welfare programs, including maternity and childcare initiatives, by collaborating with internal teams and external vendors to ensure effective delivery.
Processed internal HR documentation, approvals, and communications efficiently, enhancing operational flow and communication within the division.